Free Postage

CONTACT DETAILS

E-mail orders to:

HOW TO ORDER

Customers can place a direct order by clicking the 'Buy Now' PayPal button. If you are not based in the U.K. please send me an email detailing the poster/s you wish to purchase and the postal service you require. I will then send you a PayPal invoice with the additional postal charges for that country. Once you have placed your order an e-mail will be sent to you when it has been dispatched, along with the tracking code.

POSTER CONDITION

Whilst I endeavour to describe any obvious imperfections, I no longer list any posters as MINT. Experience has taught me that such terms can be highly subjective and I am unable to place items under such excessive scrutiny. I do however try and photograph each poster in as much detail as possible so that any imperfections can be examined. Although great care is taken when photographing, storing and packaging each poster, it is possible that very minor imperfections can arise from such handling.

PAYMENT METHODS

I accept credit or debit card payments through PayPal only as it is safe, fast and secure. Please do not send cheques or international money orders.

FREE UK POSTAGE

All items will be sent free of charge. Posters worth over £100 will be sent via Royal Mail Special Delivery™ - Guaranteed next day delivery, online tracking, electronic proof of delivery and up to £500 compensation for loss or damage. Due to dramatic rises in Royal Mail postal services film posters under £100 will now be send via MyHermes parcel delivery service (insured for the sale price of the poster) unless otherwise requested.

OVERSEAS SHIPPING

Europe
Items will be sent via Airsure® at a minimum charge of £12.00

USA, Canada, Australia & New Zealand
Items will be sent via Airsure® or international recorded signed for at a minimum charge of £15.00 (includes up to £100 compensation for loss or damage).

The standard compensation limit is £50 for loss or damage. If you require more than this (up to £500) please let me know and I will inform you of the additional cost before the item is sent out.

Airsure® - a faster international service that insures the poster up to £500 and can be tracked.
International Signed For™ - Proof of posting, signature on delivery and up to £250 compensation.

PACKAGING

Please note that every effort is made to package your posters so that they arrive safely. Rolled posters are shipped in strong 3mm thick cardboard or plastic tubes and padded with bubble wrap at both ends. Folded posters are sent in a protective sleeve, sandwiched between two pieces of cardboard backing and parcel taped together.

LOSS OR DAMAGE

On rare occasions poster tubes and envelopes have unfortunately been lost or have arrived damaged. As a result I always make sure items are insured to the value of the poster. However please make sure you clearly understand the stipulated by Royal Mail and MyHermes before placing an order, as I may not be able to issue you a refund if these have been broken.

DELIVERY TIMES

UK: Royal Mail Special Delivery - Guaranteed next day (by 1pm) from date of sending.
UK: MyHermes Parcel Delivery Service - between 5 - 7 days from date of sending.
Europe: 5-7 working days by first class airmail.
Rest of the world: 10-14 working days by first class airmail.
Delivery times outside the UK are not guaranteed and are dependent on postal services.

RETURNS

If for any reason you are dissatisfied with your purchase, you can return the item within 7 days for a full refund. Please be aware that returned items are at your own expense, unless I am at fault. It is recommended that you use an insured or registered mail service, as I am unable to refund items that have not been received.

It is important you return items to me in the same condition you received them. Please ensure any item sent back to me is in secure packaging. Please e-mail me first before returning any item for refund.

In the event that I am at fault, please return via the same postal service as it was sent - usually Royal Mail - Special Delivery (Insured for the full cost of the poster). Once received I can then refund you this return postage cost.

DISCLAIMER

I have tried to ensure the information in this website is true and accurate. However, I assume no responsibility for any errors or omissions that may occur. I may correct any error appearing in the website or withdraw any item from sale without incurring liability.

Prices and availability are also subject to change without notice and Film Quad Posters reserve the right to refuse to supply goods to any individual or company.